FormaTech IT Services Blog

As useful as phone systems can be, they can be a real pain for a business to deal with. Between running the wiring for each office phone line (and dealing with the distraction that introduces into the workplace) and shouldering the significant bill from the phone company, it’s little wonder that many offices are abandoning traditional telephony in favor of a VoIP-based approach.

VoIP is short for Voice over Internet Protocol, which helps explain how a VoIP solution can be so beneficial to businesses. First of all, since it utilizes an Internet connection to transmit call data, VoIP requires no additional cabling. This eliminates the stresses of running new phone lines to ensure each employee has a connection.

The freedom from cabling also makes onboarding new staff members much easier, as it does the task of rearranging the workspace. VoIP also assists with mobile considerations, as many solutions also feature connected applications. This allows you the freedom to stay connected while away from the desk.

Lastly, but by no means the least of a business’ considerations, is price. VoIP is a much more economically friendly approach than the traditional landline system. This is due to the fact that, since your telephony is handled by your Internet connection, you have no need for a phone company and their billing. By cutting the cord on your traditional phone, you’re cutting a major expense from your budget.

Plus, on-premise VoIP systems are becoming the norm, leaving older, outdated traditional phone systems to be the more expensive options. Finally, while you could stick with an on-premise VoIP system, you don’t even have to; cloud-based systems are letting businesses ditch the in-house phone systems altogether.

If these examples have given you reason to think that VoIP-based communication has a place in your business, give us a call at 707-258-1492. We’d be happy to discuss your options with you.

Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives businesses.

Let’s assume that you were travelling for business, but at the same time were expecting an incredibly important call back at the office from one of your contacts. However, since you’re traveling who knows how far away from your desk phone, it isn’t as though you can answer the call...right?

Actually, with VoIP, you can. As long as you have your laptop, you can install an application that will allow you the ability to access your telephone from anyplace with a connection to the Internet. With VoIP, you can make and answer calls, including conference calls, from your laptop, preserving your productivity during those times that you simply can’t be in the office.

It also is important to mention that some VoIP solutions can be installed on a smartphone as well, so if you subscribe to a Bring Your Own Device policy in your office, you can even answer calls to your office phone number on a mobile device. As a result, you are never left isolated from your necessary office communications, regardless of the circumstance.

FormaTech IT Services can help you put a VoIP solution in place at your place of business. Give us a call at 707-258-1492 to get started today.

As with all innovative technology, there is only a certain amount of time you’ll have until someone inevitably finds ways to exploit it. One such exploitation of a common technology that has flown under the radar and avoided widespread knowledge by users is VoIP fraud. VoIP fraud is no different than other cybercrime - the exploitation of a network or data to procure ill-gotten gains.

Remember the good old days of your office’s corded telephone solution that was ringing off the hook every minute of the day? Granted, you can only look back on the good old days when they are behind you. If you need to bring business communications into the 21st century, you should consider implementing a Voice over Internet Protocol solution.

Voice over Internet Protocol, more commonly referred to as VoIP, has quickly become the most practical and efficient choice for a small business’ communication solution. While most businesses using VoIP can share their positive experience with VoIP, some people don’t even know what it is. We’re here to help you thoroughly understand what VoIP is, and point out the many benefits that your organization can stand to gain by implementing VoIP.

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.